Lufthansa Systems Blog

Digital Transformation: Why Business Analysis becomes more and more important


26. Feb. 2019

There is nothing to discuss: Today, airlines are constantly challenged to solve new problems quickly and to seize their opportunities. Problems can be caused, for example, by inefficient processes, by a lack of communication culture or even if IT systems don't meet the requirements of the company and its stakeholders. In times of digitization and permanent change airline organizations therefore need a certain expertise to survive successful on the market. This is where Business Analysis and Requirements Engineering come in.
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Jens Möller
Head of Business Analysis Team @ Airline Consulting
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