Lufthansa Systems Blog - Februar 2019

Dienstag, Februar 26, 2019 - 10:11

There is nothing to discuss: Today, airlines are constantly challenged to solve new problems quickly and to seize their opportunities. Problems can be caused, for example, by inefficient processes, by a lack of communication culture or even if IT systems don't meet the requirements of the company and its stakeholders. In times of digitization and permanent change airline organizations therefore need a certain expertise to survive successful on the market.

This is where Business Analysis and Requirements Engineering come in.

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Mittwoch, Februar 20, 2019 - 08:13

Punctual turnarounds have become a critical factor for success for airline operations, though it is still a relatively uncharted territory for many airlines. Therefore it shall be part of any airlines digitalization strategy.  The biggest obstacle however is the laborious gathering of the necessary data. “Turnaround Management 3.0” might be a solution.

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Mittwoch, Februar 13, 2019 - 08:00

Partnerships between airlines are common more than ever. Each partner has its own perception of how the best synergies can be reached in a partnership. This belief is usually based on their own experience, the available knowledge, established processes and used tools. But in a partnership, both parties have to act as team together to be successful and to generate the ideal synergies for all parties.

In a series of several articles in our LSY blog, we’ll illuminate the various business steps how both partners can generate the best advantages out of their mutual partnership.

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Stephanie Piwon - photo: private (taken by Sabine Haack)
Mittwoch, Februar 6, 2019 - 10:50

Stephanie Piwon ist Teamleiterin des Teams Customer Solutions Crew Rules. Sie ist zuständig für die kundenspezifische Entwicklung und Anpassung aller regelbezogenen Anforderungen und Optimierungslösungen des Produkts NetLine/Crew. In ihrer Freizeit beschäftigt sich die Teamleiterin mehr mit Wasser als mit der Luft, denn sie ist physikalische Ozeanographin.

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    Starting at the frontline with the Check In, I accumulated more than 20 years of varied airline experience within the Lufthansa Group. My career at Lufthansa German Airlines has developed and grown through Cabin Crew Recruitment, Crew Management, and Revenue Accounting to being on the vendor side with Lufthansa Systems. At Lufthansa Systems I work as an Airline Consultant for several operational areas, including Operations Control, Crew Management, Schedule Management, Hub and Turnaround Management as well as Weight and Balance.

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    I'm a bilingual Product Marketing Manager at Lido with almost 10 years' experience in marketing, communications and event management. My academic qualifications include a Bachelor of Business, Bachelor of Applied Science, Master of Business and Master of Science.

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    I’m currently serving as Senior Product Manager for Lufthansa Systems. In my role, I’m responsible for strategic product development of SchedConnect, a software product for codeshare management and schedule management. I'm acting as consultant for airlines worldwide, mainly covering the overall process of codeshare management, schedule enrichment and schedule distribution. I perform specification studies, moderate user groups, attend as exhibitor on several conferences, create and negotiate proposals and statement of works with potential customers, analyse market developments and trends, ... in short words - everything regarding product management.

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    I have more than 15 years’ experience in the aviation industry as committed manager and team lead in airline and airport operations projects. Since 2015 I have passionately been working as an airline consultant with Lufthansa Systems supporting our customers in digitization of their operations introducing new OPS systems, crew devices and mobile applications. Before that I have collected extensive experience in airport operational readiness from concept to training & trial phases of full-service airport facilities. My academic background covers business aspects with the Master in Aviation Industry Management and technical aspects with Master of Engineering in Aviation & Aerospace, specialised in Safety Management. My expertise extends as a Project Management Professional (PMI) as well as Design Thinking Coach covering classic and agile methods of project management and product development.

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