How can you stabilize and rebuild customer confidence during and after the Corona crisis?
20. Apr. 2020
Maintaining a trusting relationship with customers particularly in times of extensive uncertainty, is a key driver of business success and airlines need to focus on the long-term and lifetime value of their customers by proving to them that they care.airline consultingcrisis assistance packageCOVID-19coronaLufthansa Systemscustomer experienceLufthansa Systems Blog